Frequently asked questions

ZenSpace delivers pods to the event venue via truck. The show management general contractor (GC) then unloads and transports pods to the floor location using a forklift or pallet jack. ZenSpace crew then unwraps, installs, and finalizes setup on-site.

The Host must provide a clear access path for the pods inside the venue measuring at least 8 feet high x 8 feet wide x 8 feet deep, including all hallways, doors, freight elevators, and roll-up doors. The path must be free of obstructions and stairways from the loading dock to the event location.

The Host/sponsor needs to provide a standard electrical connection (5-amp plug) for each pod. The Host is also responsible for transporting pods from the venue loading dock or truck parking location to the final installation location via forklift or pallet jack, unless otherwise specified in the agreement.

ZenSpace pods can be unwrapped, installed, and fully tested in approximately 7–10 minutes per pod. The ZenSpace crew handles door handle installation, power connection, furniture setup, electronics testing (monitor, lights, fans, charging station), and final quality checks.

ZenSpace crew handles all pod unwrapping, installation, testing, and finalization. At event end, the same process is reversed: all loose parts are secured inside pods, protective wrapping is reapplied, and pods are transported back to the loading dock via forklift or pallet jack for truck loading by ZenSpace.